Frequently Asked Questions

We at SOLCHILD pride ourselves on being 100% vegan, cruelty-free, paraben free, palm oil free and made in Australia. 

SOLCHILD HQ is based in Noosa, on the Sunshine Coast AUSTRALIA. 

All SOLCHILD products are made with love in Australia, by Australians. 

Interested in stocking us? We'd love to hear from you. Please Send an email with some information regarding your business to solchild.com.au@gmail.com 

Our face tan water is full of skin loving, nourishing ingredients. Think of it like your hydrating toner that also providing a natural looking tan. Our face tan water evens out your skin tone, tightens your pores, hydrates and gives you a beautiful glow. 

Use daily (usually one or two uses will be perfect!) until you achieve your desired glow! Then Repeat every second or third day to maintain. 

Our Tanning drops are your secret best friend, the one to help you glow all over! Use for both face and body, and mix with your fave serum or moisturiser to have hydrated, glowing skin. 

Add a few pumps of moisturiser into your palm, then add between 1-6 drops depending on the desired colour you are wanting, combine then rub into your body and glow! Make sure to wash your hands after each use. 

Need some help with your order babe? No problem, send us an email. We can't cancel any orders once shipped. 

Any SOLCHILD item can be refunded if it returned within 30 days of purchase. In the unlikely case you need to return your item, your item must be unused and in the same condition that you received it and in the original packaging.

We do not offer a refund on opened or used products and do not offer exchanges online.
All shipping costs are the responsibility of the customer and are non-refundable. 

For all return and refund enquiries please email solchild.com.au@gmail.com 

If getting in touch about a return. please include your order number and product details in the email. 

Email us at SOLCHILD.COM.AU@GMAIL.COM with the subject line "ATTENTION CHANGE OF ADDRESS"

We try to be as quick and efficient as possible at SOLCHILD to get orders out quick, but if we have not sent out your order we will happily change the address for you.

We will send you an email after your order has been placed with your tracking details inside! Ensure you enter the correct email when ordering so you receive these details.